Frequently asked questions
Choose a question to see its answer.
Shopping
Why should I choose Team Figgins Disc Golf?
We offer extremely fast shipping, the best prices, and customer service that outshines the rest! See a better price? We offer price matching! Just reach out to us at [email protected], or via phone at 9412510052, and as long as the price is compliant with the manufacturer’s pricing guide, we will match that price! That’s how much we care about you getting the best price out there.
How do I filter by brand or disc type?
Use the filters beside the list of discs: disc type, plastic, weight, speed and in stock only. On a phone, tap Filter and sort above the list to open them.
To shop one brand, open the Discs menu at the top of the page and choose the brand. To find discs by how they fly, try the Flight Finder.
What do Ask ChatGPT and Ask Claude do?
On the Flight Finder, and as the ChatGPT and Claude icons beside Share on a disc’s page, they open ChatGPT or Claude in a new tab with a question about our discs ready to go. The question points the assistant at our list of discs in stock, so it can ask a few questions about how you throw and suggest discs we have, with a link to each.
What you tell the assistant goes to OpenAI or Anthropic, not to us. We only count how many times each button is pressed each day, with nothing about who pressed it. Claude asks you to sign in.
Do you sell Innova discs?
Only now and then. Innova will not sell to online retailers, so we can’t carry their regular line. When we do have Innova discs, such as special stamps, you’ll find them in the Discs menu under Innova.
If you’d like us to carry more, contact Innova and let them know they should allow us to carry their products.
Why is my coupon code not working?
Some coupons are not valid on certain products, and we reserve the right to disable a coupon for any product at any time. Please contact us and we’ll tell you exactly what your code covers.
Shipping
How long does it take for you to ship my order?
Most orders ship out same day, but we guarantee they ship out the following business day*.
*Excludes pre-orders and drop-shipped items. Shipping guarantee subject to change at any time without notice.
Do you offer free shipping?
We offer free shipping on all orders over $75.
Returns
What is your return policy?
Don’t absolutely love what you got? It happens. We do our best to have our pictures as spot on as possible to help you get exactly what you’re looking for, but sometimes it’s just not the right disc or product.
- Returns or exchanges within 30 days from delivery
- No restocking fee (unlike the competition)
- Used products can’t be returned or exchanged
The only thing you pay is the shipping cost to send it back, and we’re happy to provide a PDF shipping label so you can use our shipping discount. Once we receive the item(s) back, we will refund you.
If we messed up, we will own it 150% and cover the shipping cost, simply reach out to us via email at [email protected], or via phone at 9412510052!
